Front Office Associate: Also known as ‘Front Desk Associate’/ ‘Guest Service Associate’, Front Office Associate is responsible for guest registration, maintaining the guest account and guest service during the stay.
Brief Job Description: The individual at work is responsible for representing the hotel, receiving the guest, handling guest registration process, room allocation and attending to any guest requirements. It also includes performing cashiering process and handle guest accounts during stay.
Job Role
Receiving the guest, handling guest registration process, room allocation, attending to any guest requirements; performing cashiering process and handling guest accounts during stay.
Minimum Educational Qualifications : 12th Pass
Maximum Educational Qualifications : Not applicable
Minimum Job Entry Age : Not applicable
Experience : Not applicable
Personal Attributes
The job requires the individual to have: good communication skills, multi linguistic, service oriented approach, develop rapport with customers, presentable looks, attention to details, politeness, work in standing position for long hours, good moral character, healthy habits and be committed.