Customer Care Executive In the Telecom industry is also known as Customer Service Representative/ Customer Service Associate / Customer Service Advisor / Customer Relationship Officers / Call Centre Executive
Brief Job Description: Individuals at this job provide customer service support to an organization by interacting with their customers over the phone. They also handle, follow and resolve customer’s queries, requests and complaints in a timely manner.
Job Role
Provide customer service support by interacting with customers over the phone
Minimum Educational Qualifications : 10+2 or equivalent
Maximum Educational Qualifications : Graduate in any stream
Minimum Job Entry Age : Not Applicable
Experience : 0-1 year of work experience
Personal Attributes
This job requires the individual to have good communication skills with a clear diction, ability to construct simple and sensible sentences; ability to comprehend simple English sentences; good problem solving skills and ability to approach problems logically; strong customer service focus; ability to work under pressure and active listening skills. The individual should also be willing and comfortable to work in shifts.
Contact us at the Centre nearest to you or submit a inquiry online.
We were amazed by how little effort was required on our part to have prepared our Employees. We exchanged a few phone calls and e-mails, and they… handled the rest.
