Customer Care Executive (Relationship Centre) in the Telecom industry is also known as Customer Service Representative / Customer Care Associate / Showroom Executive / Customer Relationship Officer / Customer Service Executive / Store Executive / Retail Executive.
Brief Job Description: Individuals at this job provide customer service by handling, following and resolving walk-in customer’s queries, requests and complaints and proactively recommend/sell organization’s products and services.
Job Role
End to end customer life cycle management at a shop/showroom/relationship centre
Minimum Educational Qualifications : 10+2 or equivalent
Maximum Educational Qualifications : Graduate in any stream
Minimum Job Entry Age : 18 Years
Experience : 2-3 years of sales/ call centre work experience
Personal Attributes
This job requires the individual to have good communication skills with a clear diction, ability to construct simple and rational sentences; ability to comprehend simple English sentences; good problem solving skills; strong customer service focus; strong selling & listening skills and ability to work under pressure
Contact us at the Centre nearest to you or submit a inquiry online.
We were amazed by how little effort was required on our part to have prepared our Employees. We exchanged a few phone calls and e-mails, and they… handled the rest.
